Writingmate Refund Policy
Our terms on refunds.
Last updated
Our terms on refunds.
Last updated
The policy applies to the following products of Writingmate.ai:
Writingmate.ai: a web-based all-in-one platform with access to the best Pro AI models
Writingmate Chrome Extension: a copilot for Google Chrome powered by GPT-4
You can cancel your subscription at any time. To avoid being charged for the next subscription period, make sure to cancel before the renewal date. If you cancel a paid subscription, you will still have access to the paid features until the end of the current billing period.
Read: Instructions on how to cancel your subscription.
Purchases made on or before July 2, 2025: All payments for subscription plans completed under our former freemium model were final and non‑refundable. Once a payment is processed, it cannot be refunded.
Purchases made on or after July 3, 2025: Subscriptions are covered by a 14‑day money‑back guarantee. If you cancel your paid plan within 14 days of the original purchase date, we will refund 100% of the subscription fee to your original payment method. It may take several working days for refunds to be processed. Refund requests submitted after the 14‑day window will not be honored.
If you don’t pay for your paid account on time, we reserve the right to suspend it or reduce your access to the free version of our products.
Some subscriptions may include a trial period for you to experience our services. If you cancel during the trial period, you will retain access to the trial features until the trial ends. Trial subscriptions automatically convert to paid subscriptions at the end of the trial period, as shown on the payment screen before purchase. After the trial period ends, we do not provide refunds for any subscriptions or purchases made.
If you have any questions or concerns about our refund policy, please contact our customer support team for assistance: [email protected]